Shipping Policy – Kreiner Natural Soaps

Shipping Policy

When Will I Receive My Order?

The order will arrive in 3 to 5 days based on USPS shipping.  Orders over 13 ounces will be shipped parcel post and will arrive in 10 -14 days.  We strive to ship orders the day it is purchased, but may need to ship the product the next day.  We do not ship internationally at this time, so all products can be shipped to U.S. locations only.  

Shipping Costs

The cost of shipping is determined by USPS shipping rates and the method of delivery a customer chooses.

To return your product, you should mail your product to: 724 South St. Asaph Street, B-109, Alexandria VA 22314, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

Shipping Insurance

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.